Transparency & Governance
Policies & Documents
RMR is committed to transparency in how we operate. Below you will find our core program documents available for client and public review.
RMR Certification Regulations
4.0-PRev. 3Last updated: July 27, 2026
The governing document for RMR's certification program. Covers certification requirements, client obligations, certificate use, suspension and withdrawal procedures, and appeals.
Impartiality Policy
2.0-PRMR's commitment to impartiality in certification decisions, including controls for conflicts of interest and the role of the Impartiality Committee.
Complaint & Appeal Procedure
6.0-PProcedures for submitting, handling, and resolving complaints and appeals related to RMR certification decisions.
Privacy Policy
How RMR collects, uses, and protects the personal and organizational data you provide in connection with certification activities.
Questions about our policies?
If you have questions about any of our policies, certification requirements, or program documents, please reach out directly.